Why should potential customers hire your service company?

Tell your customers what service you are selling and explain
what your service provides. What is the key benefit(s) to
your customers? What pain does it cure, what solution does
it provide? Compare your service with that of your
competitors and highlight what makes you stand out from the
competition? Keep working on this until you can clearly
separate yourself from the field. As stated earlier there
must be a convincing reason for doing business with you,
instead of your competitor.

Summarize the above into one tight, powerful, motivating
phrase that will persuade your customer to do business with
you and to trade their money for the benefits delivered by
your service.

As you start to work through the above four steps, you may
find this to be a lot harder than it looks. Don’t blow it
off and give up! You must have a USP. If it was easy,
everyone would have a great USP! Come up with a tight, sharp
USP that sells your service to your customer.

Write tight, get right to the point, be keenly aware of the
audience for the page, and don’t use a three-syllable word
when a one or two-syllable word will do. Use call-to-action
language and be interesting. The page should be so clearly
organized that, in seconds, visitors can understand and get
convinced to buy your product and be able to anticipate
where a hypertext link – or a “Continue” button – will take
them. Studies show that “ease of use” is the winning factor
on an e-commerce site.

If you’re going to promote your service and expand your
customer base using your website, potential clients have to
be able to trust you. Their confidence in you and your
products has to be boosted. Endorsements on your website
from a valued friend or colleague, or a referral from a
strategic partner are the types of “leads” that boost your
credibility. You and your service must be perceived as
being trust-worthy before your visitor will be confident
enough to contact you or even buy your product.

Show prospects that you have their best interests at heart
and that you can adapt or customize your service to meet
their individual needs. Foster an ongoing relationship that
steadily increases their trust levels and cements a view
that you are an “authority” in your field.

Another important aspect of convincing prospective customers
is to keep abreast of recent developments in your field.
Check on what your competitors are writing about, and watch
for new trends. This will keep your website current,
razor-sharp and unique. By keeping your eyes open, you will
be able to grab an angle or niche that hasn’t been well
covered yet by your competitors. Portray this angle or niche
on your website.

Finally, be wary of broadening the theme of your site too
much. Try not to dilute your product or service’s targeted
niche simply to expand your base of merchant partners.
Remember; focus on your selling your service. That’s where
the “meat and potatoes” of your business will come from.